How to attract domestic tourists to your hotel
A domestic tourist boom can do wonders for the hotel industry. If you’re a…
How To Effectively Manage Your Guests' Personal Data
On May 25th 2018, the General Data Protection Regulation (GDPR) was introduced,…
How to beat the chains as an Independent Hotelier
The hotel industry is slowly working its way back to recovery, even if for the…
Why it's a great idea to invest in hotel video marketing
It’s thought that around 87% of online marketers now use video content. And…
Why Your Hotel Might Need a CRM System
It’s tempting to think that a CRM system is only for business to business…
How to ensure your hotel staff make the best first impression
The team members within a hotel operation are the beating heart of the…
2021 New Year's Resolutions All Hoteliers Should Make
It’s hard to believe that 2021 is just around the corner, but with another year…
Email Marketing Basics for Independent Hoteliers
In this world of Instagram, Snapchat and WhatsApp… is email dead? Not at all.…
The Secret To Becoming A More Productive Hotel Team
Anyone who has spent more than a day in a busy hotel environment knows that it…
What To Do When a Guest Complains About your Hotel on Social Media
Social media is a brilliant way for hoteliers to connect with their guests.…